Remote Support


RJR SOS Download

Allow an RJR Support Tech to access this computer

  1. Click one of the links below to download manually.
    1. Windows download

    2. Mac download

    3. Android download (watch setup tutorial)

    4. iOS download (watch setup tutorial)

  2. Launch the downloaded program.
    It may be in your Downloads folder.
  3. Give the 9-digit number to your RJR Support Tech.

When you want to end the support session, be sure to quit the program.

This ensures your computer cannot be remotely accessed any more until you download and run the program again.