Rest assured, we've got IT covered. Through our managed IT services, we'll:

• Maintain 24/7 watch over your entire IT environment (network servers, desktops, mobile devices, etc.)
• Identify and analyze server "events" for potential problems
• Remediate processes or services that fail
• Monitor servers and ensure security patches, anti-virus and anti-malware software are up to date
• Ensure that data backups are completed successfully with high retainage
• Install patches and implement service packs after they are cross referenced for compatability
• Have a tech available for emergency deployment if an issue requires onsite attention

Your full service IT provider

Did you know that more than 90% of IT problems can be proactively addressed before they turn into performance problems, downtime, loss of data and productivity or security breaches?  Affordable around the clock monitoring and maintenance is the solution.

Our managed IT services cover a full spectrum of technology solutions, including remote monitoring and management of your networks, availability of 24/7 service desk support for users, and business continuity solutions to ensure your company is prepared for any possible disruption.

Let us help you put your IT budget to better use.

Our intelligent remote monitoring tools and 24/7 back-office services provide expert, cost-effective IT management to make sure your systems operate as required and deliver the ROI you expected. Some key elements include:

• Server Monitoring and Care
  We utilize active-yet-unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it — remotely at first, and we’ll escalate our response as necessary.

• Desktop Monitoring and Care
  Our preventative maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users. Whether it’s viruses, spyware issues or installing patches, we handle it all — quietly and in the background while your employees remain productive.
  
  
• Network Management
  We provide complete 24/7/365 monitoring of your network and IT infrastructure, and provide full problem resolution and troubleshooting for servers, desktops, and mobile devices. Our technical experts are constantly working behind the scenes to ensure your systems are running smoothly, and when a problem does arise we’ll jump in immediately to fix it.
  
  
• Mobile Device Management
  With more companies looking for efficient, secure ways to incorporate their employees’ personally owned mobile devices into the workplace (also known as “BYOD — bring your own device”) we offer a response that answers all your needs. Our mobile device management (MDM) solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets. As a fully integrated cloud platform, we simplify MDM with rapid deployment, as well as comprehensive visibility and control that spans across mobile devices, applications and documents.
  
  
• Network and Security Assessments
  How healthy is your overall network? On a regular basis, we’ll generate reports on the state of your systems, letting you know of any potential problems that fall outside safe parameters of our managed IT services. With these comprehensive assessments, you’ll always have the best information for choosing your most effective options.

What’s more, we continually build intelligence into our remote monitoring software by documenting the resolution to thousands of issues and incorporating them back into our software. And our expert technicians work around the clock to ensure your systems not only remain healthy, but are also optimized for performance. Rest assured, our team is equipped to handle even the most complex and difficult problems. Let us answer any questions you have about our managed IT services. We’ll show you the simplest and most affordable way to keep your IT network in top form.